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New York

 

“Disasters present an opportunity for growth of the individual as well as for the system.”

On March 13 and 14, 2003, key members of the Facing Fear Together partnership convened in New York City for a conference focused on mental health and primary care in a time of terrorism.

Presenters at the conference included:

Margaret Heldring, PhD, President, America’s Health Together
Randal Quevillon, PhD, Chair, Department of Psychology, Disaster Mental Health Institute, University of South Dakota
Yael Danieli, PhD, Past President, International Society for Traumatic Stress Studies
Roxane Cohen Silver, PhD, Professor of Psychology and Social Behavior, University of California – Irvine
James James, MD, PhD, Director, Center for Disaster Preparedness, American Medical Association
Thomas Campbell, MD, Professor of Family Medicine and Psychiatry, University of Rochester
Susan McDaniel, PhD, Professor of Family Medicine and Psychiatry, University of Rochester
John Wynn, MD, Medical Director, Department of PscyhoOncology, Swedish Medical Center
Ezra Susser, MD, Chair, Department of Epidemiology, Mailman School of Public Health, Columbia University
Deborah McPherson, MD, Assistant Director, Division of Medical Education, American Academy of Family Physicians
Lisa Witter, Managing Director, Fenton Communications
Marilyn Edmunds, PhD, NP
Oscar Morgan, Senior Consultant for Mental Health Policy Program, National Mental Health Association
The Honorable Jerrold Nadler, Congressional Representative, New York, 8th District

In an effort to reach a wider audience, AHT premiered a video and a brief animated film about the primary and mental health care in a time of terrorism. (Both can be viewed at www.FacingFearTogether.org.)

 

Participants of the meeting came to consensus on key points:

 
 
Margaret Heldring, PhD, President,
America’s Health Together

1. Continuum of Trauma:

The health care community must recognize the existence of a continuum of trauma and stress connected with post-9/11 issues. For example, patients experience trauma on a continuum. There are relatively mild or sub-threshold-level symptoms, (e.g., bad dreams), moderate symptoms (e.g., pervasive fear and anxiety) and clinically diagnosable PTSD. Doctors need to be aware of how to address each of these.

“There is the whole issue of sub-threshold symptoms. We don’t need to look for just a diagnosable mental health problem or just the psychopathology. We can look also to the normal for exaggerated normal responses that if left unattended to can deteriorate and become chronic.”

“Not only are there multiple diagnostic entities that follow from trauma, but there are symptoms much more subtle than full-blown diagnostic entities. So how can we as academics and researchers push this through NIMH in a way that approaches our understanding of trauma as having much more subtle and diffuse outcomes?”

 

2. Resiliency and Response:

 
The Honorable Jerrold Nadler, Congressional Representative, New York, 8th District
 

Primary care providers need to focus on resiliency in concert with response to the mental health care needs of their patients.

“Not only response but preparedness. I’ve been listening to the flow of the conversation today and it is clearly moving from let’s not just be about response let’s also be about resilience, capacity, building and families.”

“I think what’s emerging is our wish to put a lot of energy and resources into creating capacity, enhancing reliance, strengthening response so that we minimize the pathology. We may even be able to move away from a pathology-based model about national trauma to a resilience building model.”

“One of the different directions we could be taking is how to build resilience, how to strengthen, particularly from a family perspective, which is a tremendous resource, rather than what we learn by studies that show who has become damaged...From the work I’ve done in Kosovo, it is not helpful to emphasize the people who have been damaged. In fact, the lead for how to develop a response is actually by looking at the people who have adapted best and who seem to have some kind of immunity or have developed certain processes within family life that, in fact, help them in the face of these kinds of anxieties that we’re dealing with here”

 

 
 
Barrie Koegal and Hahrie Han

3. Public Awareness:

The partnership ought to foster public awareness about the need for collaborative care at the grass roots and legislative levels and via the media.
“Our nation’s agenda for Homeland Security lacks a critical component, attention to mental health. Our position is that as the nation pours money and resources into developing security personnel and teams of first responders we must remember as it’s made evidently clear this morning that primary care providers, physicians and nurse practitioners are those first responders in the health care field. They are on the front lines.”

“The press wants information. Sure they like pictures of exploding buildings, etc., but they want factual information. And if you open up and you give it to them they become your ally, and they help the public become your ally.”

 

4. Training:

Primary care providers and medical and nursing students need, and indeed are requesting, training about disaster mental health in order to identify and deal appropriately with their patients’ needs.

“I’m not sure I’m trained to know about anthrax or small pox or Ebola or how these will present. But the other tremendous ambiguity that besets the primary care provider all the time is how am I going to know what’s somatization versus real illness. If I’ve got this really short window of time with the patient, how do I know?”

“I’m trying to socialize health professionals and those who work with health professionals to think of health and mental health as integrated. That’s what I mean by training those already trained and that’s the kind of training that I feel is needed.”


5. Insurance Industry Change:

 
John Wynn, MD, Medical Director, Department of PscyhoOncology, Swedish Medical Center
 

Change needs to occur within the insurance industry, because profound obstacles stand in the way of patients receiving necessary, and in the long run cost-saving, mental health care. Doctors need more time to assess patients’ needs and for patients to feel comfortable disclosing those needs. Further, with regards to mental health and referral to mental health practitioners, reimbursement issues abound.

“I’ve got 12 minutes to see this patient and I’ve six people in the waiting room. I’m going to get overwhelmed...I don’t want to know those results (of the mental health screening instrument)...I’ll be there until 10:00 at night.”

“When I hear a physician say I don’t have time to listen, this is precisely the conspiracy of silence or the second wound for the patient. So, from the patient’s point of view, being listened to may save 60 or more visits if a [health care provider] can sit there for as long as a patient needs to talk.”

“Health and mental health care have to be considered as one under the law and the reimbursement system. How can we integrate until we have parity in reimbursement?”

 

6. Language:

Audiences vary and therefore how the issues are framed with regards to mental health in a time of terrorism should vary accordingly. For example, Americans are, in general, uncomfortable using terms associated with mental health and mental illness. If, however, issues are placed in a family or community context, then more people will receptive to messages from the partnership.

“The vast majority of Americans based upon survey data do not believe that mental health, mental disorders can be effectively diagnosed.”

“As a psychologist working in New York City post-9/11, I have developed a program with some colleagues to work in firehouses. We sit with firefighters talking about mental health issues. They don’t call it that, but they tell me their dreams. I don’t ask for the dreams, but they tell me their dreams because they’re not sleeping...It’s more discussion and more openness about mental health problems than I have ever seen before.”